Terms — Verix

1. Scope

These Terms and Conditions apply to the use of the Verix platform (verix.contact), operated by Verein Verix, c/o Cindy Mühlethaler, 6037 Root, Lucerne, Switzerland. By registering, you accept these Terms.

2. Description of services

Verix is a review platform for Swiss service providers, where every review must be linked to a verified proof (purchase receipt, QR code, or API confirmation). The platform is currently in beta. Operation may be interrupted at any time.

3. Usage requirements

Use of Verix is only permitted for persons aged 18 or over. Users must provide a valid email address. Verix reserves the right to detect and remove multiple reviews for the same provider.

4. Review Charter

Every review on Verix must:

Be based on a genuine, first-hand experience
Be supported by valid proof (receipt, invoice, QR code)
Be factual and fair in tone
Contain no offensive, discriminatory, or unlawful content

Fabricated or incentivised reviews (compensation in exchange for a positive review) violate Art. 3 para. 1 lit. b of the Swiss Unfair Competition Act (UWG) and result in immediate account suspension.

5. Prohibited use

In addition to the Review Charter, the following behaviour is prohibited:

Multiple reviews for the same provider
Automated bulk reviews
Use of false or falsified receipts

6. Licence to review content

By submitting a review, including text and photos, you grant Verein Verix a simple, royalty-free, worldwide, unlimited licence to use, reproduce and make this content publicly available on the platform, in widgets, and for its promotion (e.g. excerpts, screenshots). You remain the author of your content. If you delete your account, this licence ends for any future new uses and the personal reference to your review is removed; reviews already published and approved remain in place for transparency reasons (see clause 10).

7. Paid provider services

Providers may purchase paid services (e.g. "Verified" or "Premium") according to the current price list at verix.contact/en/pricing. For annual prepayment, no pro-rata refund is given for early cancellation. Providers may cancel their subscription at any time, effective at the end of the current term; cancellations should be sent to hallo@verix.contact.

8. Reporting and complaints procedure

Businesses and third parties who consider a review to be inaccurate, abusive or unlawful may report it to hallo@verix.contact, stating the review concerned and their reasoning. We confirm receipt within 5 working days and review the report; where the objection is justified, the review is removed or corrected within 30 days. Pending the outcome, the review in question may be flagged or temporarily hidden.

9. Limitation of liability

Verix makes no warranty as to the completeness, accuracy, or timeliness of the reviews published on the platform. The operator is not liable for damages arising from use of the platform, except in cases of gross negligence or intent.

10. Termination / deletion

Users may delete their account at any time. Verix reserves the right to suspend or delete accounts without prior warning in the event of a breach of these Terms.

11. Changes to these Terms

Verix may amend these Terms. Material changes will be announced to users and paying providers by email at least 30 days before they take effect. Continued use after this period constitutes acceptance; anyone who disagrees may delete their account or cancel their subscription before the changes take effect.

12. Governing law and jurisdiction

Swiss law applies. The place of jurisdiction is Lucerne, Switzerland.

13. Contact

For questions regarding these Terms: hallo@verix.contact

Last updated: 22 September 2026 · Verein Verix, Root/Lucerne, Switzerland